Speke Car Hire Privacy Policy

Data We Gather

Speke gathers and handles various personal information types, including:

2. Usage of Your Data

Your personal information is utilized for these specific purposes:

• Service Delivery and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements efficiently. This includes verifying your identity to confirm compliance with our rental criteria. We facilitate the processes for collecting and returning vehicles, as well as manage payments, deposits, and any associated charges. Your seamless rental experience is our priority.
• Customer Communication (Contractual Obligations and Legitimate Interest):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement Through Legitimate Interests:
  • Assessing website interactions to refine user experience and optimize functionality. Conducting research to improve our vehicle selection and service offerings.
• Legal Compliance Responsibilities:
  • Adhering to legal, regulatory, and tax obligations. Mitigating fraud risks and safeguarding service integrity. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Personal Data

• Rental Partners: We collaborate with third-party companies, including payment processors and IT support, to provide our services. They are required to safeguard your data.

We do not sell your personal information to marketers.

Data Protection

At Speke, we take the security of your personal information seriously. We utilize a variety of technical and organizational measures, including encryption, access controls, and secure servers, to safeguard your data from unauthorized access and changes. Regular security assessments help us maintain these protections, although it is important to acknowledge that no electronic transmission or storage method is entirely secure.

Data Storage Duration

At Speke, we keep your personal information only for as long as necessary to achieve the specific purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration of retention varies based on the nature of the information and the context in which it is processed.

Your Rights with Speke

Your rights under UK data protection law include:

• Access to Your Information: Request access to your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Speke employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie settings directly in your browser to manage your preferences according to your needs.

8. Policy Changes

Speke reserves the right to update this Privacy Policy as needed to align with changes in our operations or legal obligations. Any updates will be documented on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out: