Speke Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

Using Your Information

How We Utilize Your Personal Information

• Service Provision and Contract Fulfillment:
  • Managing your vehicle rental bookings and agreements is a core function of our service. We verify your identity to confirm that you meet our rental criteria. Our team handles the vehicle collection and return procedures efficiently. We also process payments, along with managing any applicable deposits and charges associated with your rental.
• Customer Communication for Contractual Obligations and Interests:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Preferences and Consent Policy:
  • We may send promotional offers, newsletters, and service updates based on your consent or legitimate interest. Opting out is always an option.
• Service Enhancement Through Legitimate Interest:
  • Assessing website interactions to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Adherence to Legal Requirements:
  • Adhering to legal and regulatory obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Data Sharing Practices

Sharing Your Information

• Third-Party Service Providers: Third-party companies assist us in providing our services, including payment processing, IT support, and vehicle maintenance. They are contractually bound to safeguard your data.

We do not share your personal information with third parties.

Data Protection

At Speke, we prioritize the protection of your personal information through a combination of technical and organizational safeguards. This includes encryption, access controls, secure servers, and routine security evaluations. Despite these measures, it is important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

At Speke, we retain personal information only for the duration required to achieve the objectives for which it was collected. This includes compliance with legal, accounting, or reporting obligations. The length of time we keep data depends on the specific type of information and the context in which it was processed.

Your Privacy Rights

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your rights.

Cookies and Data Tracking

Speke employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and personalize the content you see. You have the option to adjust your cookie preferences via your browser settings at any time.

Policy Changes

Speke may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be posted on this page, accompanied by a new "Last Updated" date. We recommend checking this policy regularly to stay informed about our privacy practices.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us.